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  1. CORE Help Center
  2. Using CORE
  3. Reports
  4. Troubleshooting

Troubleshooting

  • CORE reports with income and expense breakdown
  • Retrieving A/R balance as of a certain date
  • Missing employees in time entry report
  • Accessing dashboard widgets
  • Non-billable value on dashboard widgets
  • A/P totals do not match
  • Used hours in widgets
  • Statement does not include all invoices
  • Percentage Billed report discrepancy
  • Unable to group reports by custom field
  • Employee Allocation widget not showing correct hours
  • Reports are off by some amount
  • Issues in Contract Analysis report
  • Cloud Feeds reports have issues
  • Can't rename scheduled report group
  • Billing Forecast report is blank
  • To-Dos dashboard widget does not show all to-dos
  • Viewing employee expense report with restricted security
  • Cannot see all projects in Due Projects widget
  • Time & Expense user cannot see reports
  • Reports show data of all projects instead of selected ones
  • Non-billable items show zero amount on reports
  • Cost and Amount is blank on report
  • A/R balance does not match on reports
  • Cannot distinguish between dashboard widgets
  • Cannot access Dashboard
  • Cannot access custom reports
  • Issue with Budget Comparison report
  • Projects missing from WIP reports
  • Employees cannot access reports
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