User noticed that the Employee Allocation widget shows allocated hours for a project, but after making time entries on that project, the Used column is not updated. It still shows zero.
This can happen if you are making the time entries for an activity that does not have any allocation. The Employee Allocation widget shows the total allocation on all activities for a project, so you need to make sure that the activity you are using in the time entries has some allocation and the time entries fall in the date range specified in the allocation. You also need to make sure that you are using the proper date range filter on the widget. Check Core Help Center for details.
You can run the Employee Allocation Units report to check the detailed allocation by activity and also the used and remaining hours for each. If the activity you are using in time entries is not listed there, it means you do not have any allocation for it. Add the allocation for the activity for the same date range as the time entries and it will reflect on the widget.