Statement does not include all invoices

User is trying to generate the Statement report, but all the invoices are not showing up on it.

You need to configure the Statement report by setting it to show all invoices and not just open invoices. To do so, follow these steps:

  1. In the Report Center screen, click Start Report.
  2. Type 'statement' in the Search Templates box and select the relevant statement on the Templates panel. Alternatively, you can select Billing tag and then select the relevant Statement report.
  3. On the Configure Report screen, go to Set Displays Options and under Show Invoices, select All.
  4. Select the other options and filters as needed and click Run to generate the report.

The statement now shows all invoices. 

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