User is trying to generate the Statement report, but all the invoices are not showing up on it.
You need to customize the Statement report by setting it to show all invoices and not just open invoices. To do so, follow these steps:
- In the Reports screen, click on the Statement report under Billing.
- In the Customize Report dialog, go to Options tab and under Show Invoices, select All.
- Select the other options and filters as needed and click Continue to generate the report.
The statement now shows all invoices.