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  1. CORE Help Center
  2. Using CORE
  3. Accounting
  4. Troubleshooting

Troubleshooting

  • Cloud feeds are broken
  • Amount in CORE and bank account do not match
  • Can't see Retained Earnings in trial balance
  • Reissued credit cards
  • Reversing A/R and A/P effects of vendor bill in closed accounting period
  • Balance sheet does not match A/P aging
  • Editing system accounts in CORE
  • Checks are not flagged as printed
  • Logging retainer payments to vendors
  • Moving deposited checks to another project
  • Vendor bill not showing up in invoices
  • Expenses not showing up on vendor bill
  • Report showing vendor bills connected to invoices
  • Bank reconciliation shows wrong uncleared account total
  • Vendor credits and balances on Form 1099
  • Entering opening balances
  • Can't change project on paid vendor bills
  • Changing account types
  • Missing transactions when reconciling accounts
  • Only parent project appears in Vendor Bills
  • Can't save my check alignment
  • Entering project expenses via G/L
  • Cannot access the Accounting features after subscription
  • Cannot import all expenses via cloud feeds
  • Memo required error when writing checks
  • Account register does not show running balance
  • Removing billed expenses from vendor bills
  • Allowing all vendors for credit card transactions
  • Cannot edit vendor bill
  • Cannot enter bill amount in Recurring Bills
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