Troubleshooting

• Client statements for period excluding today
• Paid and outstanding amounts on invoices
• Refunding the contract amount
• Emails sent out from CORE
• Time and expense attachments are not linked to invoices
• Applying discounts to pre-tax amount
• Billing overtime in CORE
• Resetting write up/down on invoices
• Different addresses for project invoices
• Pre-tax amounts in CORE
• Invoice displays client name twice
• Project is not showing up for billing
• Payment not showing up as deposited
• Can't see my invoices in the list
• Multiple copies of messages on invoice
• Finding payments by project
• Tax number not displaying correctly on invoices
• Invoice logo disappears on printing
• Message at the bottom of invoices
• Project phases on joint invoice
• How to handle per-diem fee?
• Handling retainers in CORE
• Handling pre-payments in CORE
• Ad hoc or temporary invoices
• Vendor costs in contract amount
• Recurring or scheduled billing
• Increasing bill rates retroactively
• Billing tags and notifications
• Phased invoice template details
• Phased invoice displays data inconsistently