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  1. CORE Help Center
  2. Using CORE
  3. Contacts
  4. Troubleshooting

Troubleshooting

  • Unable to reset passwords for employees
  • Unable to add clients in CORE
  • Vendor account number
  • Change employee titles
  • Converting vendors to employees
  • Cannot enter SSN for W-9/1099 vendors
  • Client name does not export
  • Client already exists
  • Unable to use same contact for multiple clients
  • Unable to find proper city and state when creating clients
  • Vendor tax ID mask not displaying correctly
  • Client Performance tab not populating correctly
  • Changing employee names
  • Vendors don't display on screens and drop-downs

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