Unable to see bill rates and charge amounts on reports

This can happen if your security permissions restrict you from viewing the bill rates and charge amounts on reports. The security options that restrict this are Show bill rates on reports and Show charge amount on reports under Reports feature in Settings > Access & Permissions > Security Permissions. CORE also allows you to hide cost rates on reports. You can ask your CORE administrator to select these security options for you to give you access. Check CORE Help Center for more on customizing security permissions.

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