Resetting write up/down on invoices

A user has applied a write up/down on an invoice but needs to set this back to the original amount.

To do this:

  1. Select a project in the Invoices > Create Batch Invoice screen and go into its Time Details.
  2. Select the relevant time entries in the grid and then select Batch Write/Down from the Actions menu. 
  3. Select all the time entries that have been written up or down.
  4. Set the Write Up/Down (WUD) percentage to 0 and click ‘Update’.
  5. Apply the WUD and close the screen.
Your invoice should now be set to the original billable amount. Check CORE Help Center for details.
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