Handling BQE ePayments deposits

When you create an ePayments profile in the Settings > ePayments screen, you have to specify the CORE bank account where the ePayments are to be deposited and an expense account where it logs the charges (e.g., processing fee) for the online payments. When a client pays you via ePayments and that payment is processed successfully, CORE automatically creates the payment transaction and deposit in the specified bank account.

For an existing BQE ePayments user (merchant), it also logs the processing fees against the specified expense account. The money is actually deposited in your bank account in daily batches (excluding weekends), referred to as payouts, and each payout can include multiple payments grouped together as one deposit (it depends on which payments are cleared at the time of payout). The standard processing times for ePayments are 2-4 days for credit cards and 3-5 days for ACH, taking the weekends into consideration. Credit card transactions will settle faster than ACH. 

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For all new accounts, there is a 5-day security delay added to the transaction. This is a safety measure to prevent any fraudulent activities. As a result, it will take 10-12 days to get the funds into your account for the first deposit, taking the weekends into consideration. Check CORE Help Center for more on creating deposits

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Note: This security delay affects the first ePayments disbursement and any other disbursements that are due to be paid out until the first disbursement clears. After this security delay, CORE will initiate the first payout transaction automatically.

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