Your subscription to CORE includes email and phone support, besides a help center for self-service. You can contact Technical Support via email (support@bqe.com) or phone (+1 310-602-4030), if needed. You can also call support directly from the in-app call button.
Technical Support can also assist with some issues related to other software that we integrate with. However, if an error comes up on an application outside of CORE, you should refer to the customer support for that application. For example, errors that occur within QuickBooks, though it may occur while integrating with our software, should be handled by QuickBooks Support. Or if you get a Microsoft error message, CORE Support will refer you to their IT person or Microsoft Support for further assistance. Check our company website for support phone numbers and emails.