BQE ePayments conducts fraud identity validation to make sure we are working with a valid merchant. We may require some information (or documents) to onboard accounts where there are indications of a fraudulent identity being used. In such cases, merchants are asked for a copy of government-issued ID and a selfie, proof of phone ownership, proof of address, etc. All this is important to keep our merchants safe.
Frequently Asked Questions
Why is a copy of the driver’s license and a selfie needed?
Why do you require my phone bill?
Why do you need a bank letter/voided check/bank statement?
Why do you need a website during registration?
Why is a copy of the driver’s license and a selfie needed?
Identity theft is an increasing problem worldwide, and millions of users fall prey to it every year. It is essential that organizations help prevent accounts from being opened without the knowledge of an individual or a business. Providing these details allows us to verify the information given on the account is legitimate (driver’s license) and that the legitimate person is applying for the account (selfie).
Why do you require my phone bill?
The phone bill is used for identity verification. By comparing the information on the bill with the information you provided during account registration, we can confirm its validity. Moreover, it also helps prevent unauthorized use. Scammers can create fake accounts using stolen or fabricated information. Requesting a phone bill helps prevent this because legitimate applicants are likely to have a genuine and recent bill.
Why do you need a bank letter/voided check/bank statement?
Verifying your bank account is crucial to ensure that it is valid and belongs to you. A bank letter, bank statement, or voided check helps confirm your account details, such as the account number and routing number. Because you are linking a bank account to your BQE ePayments account, providing these documents helps establish that link and verify ownership.
Why do you need a website during registration?
A website provides transparency about your business operations, products, pricing, and terms of service. We might review your website to make sure your business aligns with our policies. Also, the content on your website can provide insights into the type of transactions you will be conducting, which helps us evaluate the potential risks.