Why is my benefits balance wrong?

CORE checks the employee’s available balance at the end of the benefit period and allows an amount (up to this maximum amount) to carry over to the next benefit period. You can enforce a cap or a maximum number of accrued units (hours) that can carry over into the next earning period after a benefit period ends. This balance might look incorrect for companies that do not follow the roll-over policy. In this case, you can set the Max Carry Amount field in the Benefits screen to zero, which in turn will reset your previous year balance to zero. 

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