Can I back up my own data? How often is my data backed up?

You cannot back up your data on your own. It is stored on firewall-protected, redundant servers so that your data is safe from hardware and software failures, hackers, and viruses. We back up your data every day. Full and incremental backups are done continuously in the following intervals: weekly, daily, hourly, and 15 minutes. Online backups are stored in multiple secure locations.

As per our Data Retention Policy, we keep your data for standard period of 60 days. For a fee, we can provide a CSV backup file to you. Please contact our Procurement Team by emailing them at procurement@bqe.com or your Sales Account Manager at BQE to get a quote and further instructions. 

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