CORE Help Admin
BQE Documentation Manager & Product Specialist
Articles
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What are the processing times for BQE ePayments?
In case of credit cards and debit transactions, the ePayments funds are typically available in your checking account faster than the ACH deposits. First-time disbursement: It takes 10-12 days to...
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What is meant by invoice collection?
Collection is the intermediate step between processing invoices and receiving payments. The goal is to manage the invoices after they have been finalized and delivered to a client but before the fi...
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What is billable and non-billable time?
The billable or non-billable status of time entries depends on many factors. The billability of time entries first depends on how the activity items are set up. If an activity is billable, it will ...
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Can I batch download invoices as PDF files?
No. There is no batch option to download multiple invoices as individual PDFs. However, as a workaround, you can send them as email attachments to yourself. For that, select the invoices in the lis...
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What happens if a project manager becomes inactive?
If you change the status of an employee who is set as the manager of a project to Inactive, the project keeps the employee's name in the Project Manager field. If the employee is no longer active i...
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Where can I find the sync log for my integration?
The sync log displays a history of previous synchronizations, including the date, time, description, and action taken. This sync log can be found in the detailed view of the integration settings un...
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Can I submit or approve time entries created prior to the closing date?
Yes, you can submit or approve time entries created prior to the closing date, but you cannot create new time entries dated prior to it. Check CORE Help Center for details.
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Can I clone or copy my Dashboard?
No. Unfortunately, you cannot copy your dashboard, but you can share your dashboard with other users. You can also create multiple dashboards and make them role-based by adding widgets.
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Can I delete KPIs on the Projects list view?
No, it is not possible to delete KPIs on the Project list and on various screens like Invoices, Chart of Accounts, etc. You can only hide these KPIs by clicking the icon next to the Favorite icon.
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Is it possible to access shared reports when a user is deactivated?
Yes. Shared reports can still be accessed even if the user has been deactivated.