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BQE Core Support

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Recent activity by BQE Core Support
  • Creating Core developer account

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  • Can I delete multiple entries at once in Time Card?

    No. In the Time Card screen, you can delete the entries by clearing them one by one, not in a batch. To delete multiple entries at once, use the Time Entries screen. Check out this article for deta...

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  • Tax on invoices does not update

    User updated the main taxes for a project in Projects > General > Billing Options, but it did not update the tax on invoices. The changes you make to the main taxes of a project only reflect on the...

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  • Where can I view time entries of all project phases?

    If you want to see the time entries of all the phases of a project at once, you can do that from the Time & Expense Reviewer screen. Filter the screen by project and specify the range of project ph...

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  • Cannot find retainers when applying payments

    User created retainers from the Retainers screen, but cannot find them in the retainer balance when applying payments on invoices. This is because from the Retainers screen you can only request ret...

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  • PO number not shown for project phases

    User created a phased invoice, but the PO Number of the project phases is not visible on the invoice. The phased invoices only show the PO Number of the parent project. You can try the Joint Invoic...

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  • Unmapped items from QuickBooks

    User is trying to map activity and expense records between Core and QuickBooks Online, but some of the items like CoreExpenseAmt and CoreServiceAmt always remain unmapped on the QuickBooks Online s...

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  • Adding fee schedule to all projects of a client

    If you want to add a fee schedule to all new projects of a client, you can set it in Clients > General > Billing Options. This is applied to all new projects of the client. For existing projects of...

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  • How do I save Time Card entries?

    After you enter the hours in a cell in Time Card Week View, just click anywhere outside the cell. Core saves the time entry automatically and displays a Saved successfully! message next to the Add ...

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  • Can I renumber draft invoices?

    No. As of now, you cannot renumber draft invoices in Core. However, if you finalize the drafts, you can renumber the finalized invoices. Check out this FAQ for more: Is there a way to renumber invo...

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