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BQE Core Support

  • Total activity 2126
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Activity overview

Latest activity by BQE Core Support
  • BQE Core Support created an article,

    How do I mark my To-Dos as completed?

    You can do that by changing the Status of the To-Dos to Complete in the Edit To-Do > General screen. Check the Core Help for details.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Time flagged as overtime without exceeding standard hours

    User has set up standard working hours per week for the employees and checked the Automatic Overtime option in Employees > Dates & Hours screen. However, some of the time entries of the employees a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Project ID is already in use

    User is trying to create a project, but gets an error that the Project ID is already in use. However, there is no project in the list view that has this same ID. This can happen if a project with t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Can I update settings for multiple projects at once?

    Yes, you can update the project settings and rules using the Batch Update feature in Core. By selecting the desired projects you want to update on the Projects screen and selecting Batch Update fro...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Can I create invoices from unapproved time and expenses?

    No. Unapproved time and expenses do not show up for billing in the Create Batch Invoice screen. You should approve them before you can bill them and so convert them into work-in-progress (WIP). Che...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Billing Forecast report is blank

    User is trying to run the Billing Forecast report in Core, but it is always blank. This happens if you do not have a billing schedule set on any of your projects. This report compares the amounts t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Cannot see account names in Chart of Accounts

    User can only see the account numbers in the Chart of Accounts list and not the account names. This can happen if you have chosen to display the accounts by their numbers instead of names or both. ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Undoing sync with QuickBooks Online

    If you sent some items from Core to QuickBooks Online (QBO) by mistake and want to undo the action, you can't do that directly. You need to delete these items in QBO and then remove those record ma...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Can we pre-define invoice emails?

    Yes. You can create invoice email templates using Global Settings > Email Settings > Invoice. You have the option to pre-fill your invoice emails with details such as subject and default message. C...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Transferring funds in Core

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote