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BQE Core Support

  • Total activity 2123
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Activity overview

Latest activity by BQE Core Support
  • BQE Core Support created an article,

    Can I update settings for multiple projects at once?

    Yes, you can update the project settings and rules using the Batch Update feature in Core. By selecting the desired projects you want to update on the Projects screen and selecting Batch Update fro...

    • Edited
    • 1 follower
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  • BQE Core Support created an article,

    Can I create invoices from unapproved time and expenses?

    No. Unapproved time and expenses do not show up for billing in the Create Batch Invoice screen. You should approve them before you can bill them and so convert them into work-in-progress (WIP). Che...

    • Edited
    • 1 follower
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  • BQE Core Support created an article,

    Billing Forecast report is blank

    User is trying to run the Billing Forecast report in Core, but it is always blank. This happens if you do not have a billing schedule set on any of your projects. This report compares the amounts t...

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    • 1 follower
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    • 0 votes
  • BQE Core Support created an article,

    Cannot see account names in Chart of Accounts

    User can only see the account numbers in the Chart of Accounts list and not the account names. This can happen if you have chosen to display the accounts by their numbers instead of names or both. ...

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    • 1 follower
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  • BQE Core Support created an article,

    Undoing sync with QuickBooks Online

    If you sent some items from Core to QuickBooks Online (QBO) by mistake and want to undo the action, you can't do that directly. You need to delete these items in QBO and then remove those record ma...

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    • 1 follower
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  • BQE Core Support created an article,

    Can we pre-define invoice emails?

    Yes. You can create invoice email templates using Global Settings > Email Settings > Invoice. You have the option to pre-fill your invoice emails with details such as subject and default message. C...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • BQE Core Support created an article,

    Transferring funds in Core

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • BQE Core Support created an article,

    Can I retrieve a deleted invoice?

    No. After an invoice has been deleted, there is no trace of it. You must create a new invoice. When you void or reverse an invoice, it is tracked in Core, but even then you cannot retrieve it.

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    • 1 follower
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  • BQE Core Support created an article,

    Does cloud-based password management software (like Okta) work with Core?

    Not currently. However, it is on the Core road-map and might be included in the future.

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    • 1 follower
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  • BQE Core Support created an article,

    Different dates on Time Card

    User is trying to enter time in the Time Card screen, but the dates at the top are displaying in a foreign language. The language of the dates in Time Card is controlled by the country you set in y...

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    • 1 follower
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