Transferring client retainer to another client

User accidentally placed a client retainer with the wrong client and needs to correct this. The Transfer Retainers feature doesn't work because it is intended for projects. How can this issue be resolved?

The client retainer needs to be refunded and created again. You then need to make a bill payment to create the check to reflect the refund. This procedure is necessary because of the money trail that is created. When completed, you are left with a new retainer and an offsetting bill payment that needs to be reconciled at the end of the month. Check CORE Help Center for details.

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