Limitations and failures of ACH transfer payments

ACH transfer payments come with some limitations. ACH transfers cannot be scheduled by your clients and need to be paid immediately. You will receive the payments after a few days. Also, the ACH transfers can be made in USD and initiated from US-based banks only. In addition, you must have a US bank account to accept those ACH transfers. However, the advantage in using this payment method is lower fees.

ACH transfer payments can fail sometimes. Transaction failures can happen for a number of reasons, such as insufficient funds, bad account numbers, disabled debits from bank accounts, etc. ACH charges have the initial status of pending. It takes up to 5 business days to receive acknowledgment of their success or failure. During this time, the payment transitions to either a succeeded or failed state, depending on the client's bank. Failed ACH transfers reverse the pending balance transaction created earlier. You receive a notification in CORE and the ePayment status of the associated invoice is updated in the Invoices list view. Payment entries and deposits are not created for unsuccessful transactions.

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