User sees all projects and project phases listed in the grid in an expanded form and has to click on the tiny arrow icon to hide the phases. Is there a setting to have all the phases hidden in the project list to make the browsing a little easier?
The reason why your projects and phases are all expanded in the list view is that a filter is being applied. It is by design to expand all projects and phases when you are filtering the list. If you remove the filter, all projects and phases remain in a collapsed state.