User is getting incorrect rates on time entries.
To ensure you get the correct rates:
- Create a fee schedule. Assign employee-activity combinations for which you want to record time entries and set the required rates.
- Assign this fee schedule to the project on which time is to be logged.
- Go to the Time Entries screen. Select the employees and activities specified in the fee schedule.
- Select the project to which you assigned the fee schedule. On finding a match, Core will get the relevant rates from the fee schedule.
If any of the project, activity or employee combination does not match the ones we specified in the fee schedule, then Core will fetch the default rates from the employee's profile or the activity rates, depending on the rate hierarchy. Check out Rates in Core for more.